Data Deletion Instructions

How to Request Deletion of Your Data

Under applicable privacy laws, you have the right to request deletion of your personal data. Shutter & Wing respects your privacy and will process deletion requests promptly.

What data we may hold

  • Account and contact information (name, email, shipping address)
  • Order history and transaction records
  • Browsing activity collected via cookies and analytics tools
  • Email subscription preferences

How to submit a deletion request

Send an email to support@shutterandwing.com with the subject line "Data Deletion Request" and include:

  1. Your full name
  2. The email address associated with your account or orders
  3. A description of the data you would like deleted

You can also submit a request using our contact form.

What happens next

  • We will verify your identity and confirm receipt within 3 business days.
  • Your data will be deleted within 30 days of verification, unless we are legally required to retain certain records (e.g., tax and financial records).
  • We will notify any third-party services that process your data on our behalf to delete your information as well.

Third-party data

If you interacted with Shutter & Wing through Facebook or Instagram, you can also manage your data directly through Meta’s data deletion tools.

For questions about our privacy practices, see our Privacy Policy.